Privacy Policy

Information Collected

Inquiry forms may collect name, email, company, product interest, and message details. This information helps route questions about cards, collectibles, candles, fragrance, packaging, and seasonal displays.

Messages often include timing, quantity ranges, channel details, display goals, or notes about the emotional tone of a gift program. These details are treated as planning context. They help the team understand whether the request is about birthday replenishment, holiday boxed cards, home fragrance gifts, corporate appreciation, hospitality amenities, or event favors.

How Information Is Used

Information is used to respond to requests, prepare relevant product discussions, improve planning materials, and communicate about related gift program topics when appropriate.

For example, an inquiry about candles and housewarming cards may be routed differently from a request about ornaments and Christmas card displays. The goal is to give the sender a useful response rather than a generic message. Information may also be used to avoid duplicate follow-up, understand common planning questions, and improve the clarity of website forms and product descriptions.

Sharing

Personal inquiry information is not intended for sale. It may be shared with service providers or internal teams only when needed to respond to the request or operate the website.

When operational support is required, shared information should be limited to what is needed for the task. A technical provider may help keep forms working, while a planning contact may need product interest and timing details. The site does not require sensitive personal information for ordinary gift planning inquiries.

Your Choices

You may request updates or deletion of inquiry information by contacting the American Greetings planning desk through the contact page.

You can also choose not to provide optional details in the message field. Less detail may make the first response more general, but it will not prevent the team from acknowledging the inquiry. If a request changes, send an updated note with the revised occasion, channel, or preferred product family so the conversation stays accurate.